Homewide

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Dubai, United Arab Emirates

homewidegcc.com
Appliances customer service

Homewide Reviews | Rating 4.2 out of 5 stars (8 reviews)

Homewide is located in Dubai, United Arab Emirates on 117 Al Marabea' St, Al QuozAl Quoz Industrial Area 2. Homewide is rated 4.2 out of 5 in the category appliances customer service in United Arab Emirates.

Address

117 Al Marabea' St, Al QuozAl Quoz Industrial Area 2

Phone

+971 45184200

Open hours

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OJ Man 2 Man

They sent a technician to my apartment to see what the issues where. He took his notes and a few days later I received a quotation, but it was missing one major item that needed to be replaced. I asked them to add that in, and they told me to contact a different department (spare parts). I did and they asked me to tell them what the model number was. I sent in images of the items (shelves in a fridge) and told them their technician had come to see it. The agent, Mark, then told me their technician couldn't figure this out and stopped responding to my emails/calls.

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Ali Dahamnah

The worst customer service ever they don't deliver on time it's hard to get in touch with them. Avoid them my advice if you don't want headache.

K

kevin broken

Used them to service my Bosch appliance. Impossible to get a hold of anyone there - even their WhatsApp goes unanswered. All promises of timelines for repair proved false, and in the end I don’t believe they diagnosed the problem properly - just replaced a bunch stuff with overpriced parts. I did not get a good impression.

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ajmel anwer

Worse Service. No one answers calls. I’ve been trying 600 522553 and the direct number provided by Sharaf DG. I got nowhere else to go with a broken Bosh blender. Worse distributor to represent a reputed BOSH brand.

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SAM

The worst services for bosch and Siemens appliances. They charge for the technician visit and their spare parts are expensive and take long time to fix the appliances due to their awkward procedures.

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Perman Orazov

They are not answering any calls. They don’t advertise anywhere their number or address. I took their number from Bosch Showroom in Umm Suqeim. Moreover their number on Google maps is wrong. New numbers are \u202d971 4 518 4263\u202c or 65 but no one ever answers. I think this company is about to get bankrupt and SZR branch showroom has closed. Please somebody else take the service for Bosch!!! Shame on Bosch that they can allow this kind of service provider in UAE.

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Henrik Stahl

Worst company every to work with. Sold me an expensive Bosch washing machine for 3500 Dhs with the argument that it was a good quality build. The machine broke after 15 months light use (family of 3) and they charge me 1300 Dhs more for spare part components. On top of this, they take forever to respond! We've been without functioning washing machine for 2 weeks now - thanks to Homewide. Still no solution. I'm never ever going to use this company again - and I warn everyone else to use it as well.

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Sadegh Z

bosch dealer, good customer service and fast delivery