Dubai, United Arab Emirates
Sheikh Zayed Rd, Al QuozAl Quoz 1
N/A
+971 8002462
DeliveryIn-store shopping
I’ve been a customer at AGMC since 2009, I’ve had some trouble earlier but all were solved easily when I reached out to Mr. Amro shawqi/ Mr.Wael Awadallah and Mr.Azzam feddah. The best BMW agency in the UAE in terms of customer service and quality.
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I have been loyal to the BMW car brand for 10 years. With my first 2 cars, no issues, loved the service (was much quicker before) and the overall experience ie the agent handling your car would be in regular touch to give you updates. No hassles. On my 3rd car. However my experience in regards their service has been extremely disappointing and sadly I am actually planning to switch brands. I have always had to leave the car for over a day for any service work. They do not offer drop service to their customers or replacement cars in case of long service. I had to keep taking the car more than once to have it rechecked. The agents don't keep you posted, you have to call and follow up. The brakes has been an on going issue since purchase. Hate the screeching sound I have to live with as the service center can't do anything much about it except clean it and that's chargeable. The sound come back in less than a month's time. BMW needs to learn the simple , effective , smooth and hassle free after sales service and customer service from Infiniti who are simply brilliant and I guess its time to explore another brand as my next purchase
It’s surely a place to be for all BMW enthusiasts. Staffs are really considerate and kind to explain things when asked. Would recommend to do a basic search first and then come to see the vehicles physically.
Great service at this dealer ship. I have been a customer for 3 years now, and every-time i get service done to my car i am impress with how well i get treated. I would recommend you to ask for Mohamed Samir, he will go the extra mile to make your experience better!!
This is the most advanced car workshop Globally. Viewing gallery, reception area personalised and well managed process with check-in and car inspection. I think it can host around 100 cars at a time. This is world class car servicing and the first I have experienced this level. Well done to all. Thanks to Ashish Kumar for such great service
One of the best showrooms I’ve ever been in! It’s a great place with great atmosphere. The customer service is so good and that’s what temped me into buying 2 BMWs from them. Great place!
Good service. Took the wife's X3 for the first service. Got it back the next day. Bit of a wait till the car was ready to drive home, although we were told it's ready for pickup.
Great service center and point of sales for BMW/AGMC in Dubai. Folks seem friendly and well organized. Products are good presented, neat and clean. I purchased two bulbs for the tail lights of my E90 at the size of a pinky for 140AED which I believe is overpriced but I had to cough it up. In general worth a visit if you are into BMW cars- and motorcycles.
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