Search Icon

ViaMe Delivery Services Dubai

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Dubai, United Arab Emirates

viame.ae
Courier service

ViaMe Delivery Services Dubai Reviews | Rating 3.9 out of 5 stars (8 reviews)

ViaMe Delivery Services Dubai is located in Dubai, United Arab Emirates on WAREHOUSE 9 19 A St, Al QuozAl Quoz Industrial Area 4. ViaMe Delivery Services Dubai is rated 3.9 out of 5 in the category courier service in United Arab Emirates.

Address

WAREHOUSE 9 19 A St, Al QuozAl Quoz Industrial Area 4

Phone

+97143323343

Service options

Online appointmentsOn-site services

Open hours

...
Write review Claim Profile
L

Leila Zhilkibayeva

This company provided me with by far THE WORST experience of dealing with delivery company. I've been with them few months. When I was just signing the contract with them, nobody seemed to care already, I had to follow up myself every time to get my platform access and start doing deliveries for my company. That was already a bad sign. Donna was my only contact person there, and one day I found out that she left the company/got fired. They did not bother to introduce me to her replacement or whoever is gonna be taking care of my account. They promise to send out your COD balance every 2 weeks, which never happened. I had to follow up again and again myself and beg them to send me my money that I work for. After that I stopped offering COD to my clients at all. I was still with them despite all this unprofessionalism towards me, because in the beginning they were at least doing deliveries on time as I was always going for ext day delivery\ option. However, after some time, I don' know what happened. They stopped delivering my products on the agreed day, or they deliver them 11 pm at night, and when you call to follow up and understand the delay situation, they don't pick up your calls, nobody calls back, no responds on messages. Until you shout like crazy and demand some action from these guys, nothing will ever be done. I STRONGLY DO NOT RECOMMEND WORKING WITH THEM. Save your health and reputation, because these guys are gonna embarrass you in front of your clients big time.

R

Robertography vlogs tv

5 star service! Fantastic, Fast and reliable!!! real time tracking , friendly staffs, specially \Kim\ ,very helpful... over All highly recommended!

A

Ann Relleta

NEVER EVER TRUST THIS COMPANY. THEY WILL REPLY TO THIS REVIEW FOR SURE TO SEND THEM EMAIL FOR THEM TO CHECK BUT NO ONE WILL ASSIST YOU AND TO YOUR COMPLAINTS. THEY WILL ONLY SAY THAT THEY'RE CHECKING BUT NO ONE WILL GET BACK TO YOU, THEY WILL ONLY GET BACK ASKING FOR THE AWB WHICH NO ONE PROVIDED BECAUSE THEY HAVE PAYMENT ISSUE RELATED WITH THEIR FORWARDER AND OUR PARCEL IS ON HOLD TIL THEY SETTLE THE PAYMENT WHICH NO ONE KNOWS WHEN THEY GOING TO PAY. THEY DON'T DESERVE EVEN 1 STAR I SWEAR!!! IMAGINE THIS TRANSACTION SINCE SEPTEMBER!!!!!!! RETURN MY PARCEL OR AT-LEAST PAY FOR IT AS ITS YOUR FAULT!!!!!!!!! UNRESPONSIVE!!!!! DO NOT TRUST!!!

T

The Crib LLC

After using many delivery companies I must say, VIAME would rank on the top. Love their system and customer service live chat and fast support. They had some delays with COD payments in November but now we have been getting our COD payments in 2 days. Keep up the great work.

3

365Store Fz

Quick, easy to order reliable delivery. Labels attached quickly to the order. Excellent service and updates online. Payment on gets transferred to you within 24 hours. Delivery depending on your packages. RECOMMENDED

P

Party Time

Be warned, especially small business owners. If we can give no stars, we would. Viame offered standard service but is very hard to chase for payments. Its been 3-4 months and we were paid only half. Their accountant even blocked our number and wasn't answering our follow-ups. Being a small business owner, we cannot afford not to get paid on time. Very bad!

R

R.R .M

BEWARE OF VIAME DELIVERY SERVICES DUBAI! The minute you start trusting them they will take an advantage of you and never pay you the Cash on delivery (COD). They use your money as if it's their legal right. Leen (sales executive) was handling our company account. She was prompt in the beginning, but stopped answering our calls just when we had to be paid for the CODs. The next thing we figured out she has left the company. Then comes another gentleman who also leaves the company once you start calling him for payment. Then comes Arslan the accountant who is an expert in giving excuses like \my boss is out of town so he can't initiate the transfer so wait for 15 days\. After 15 days he starts to ignore your calls. Then after all this the company landline goes out of service. Finally, the only contact we had was the operations manager, who kept saying he will ask someone to follow up and now even he has blocked us because he doesn't have a solution. They can also reject your calls infinitely. They can royally ignore you and leave you helpless. The owner will never contact you and the employees always have a professional excuse to NOT give his/her contact info no matter what the emergency. If you are lucky you might get paid 50%(it is like they are doing a favour!) and the rest of the 50% is gone for good. This is a wrong business pratice and should NOT be tolerated. Do not believe the 5 star reviews. Zero trustworthy services. My company has been suffering to get the payments from this irresponsible delivery service since 3 months with no luck.

J

Jan Michael Collantes

So unprofessional, We are a small business and using Viame as our courrier before (September) , they promised to pay every week however until now they did not pay us, I cant even call them now because they blocked me. worst service ever!

Top 10 companies in Courier service category in United Arab Emirates

Close