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Rivoli Group - Luxury Lifestyle Retail, Head Office

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Dubai, United Arab Emirates

rivoligroup.com
Watch store· Jewelry store· Optician· Leather goods store

Rivoli Group - Luxury Lifestyle Retail, Head Office Reviews | Rating 3.7 out of 5 stars (8 reviews)

Rivoli Group - Luxury Lifestyle Retail, Head Office is located in Dubai, United Arab Emirates on Sheikh Zayed Rd, Trade CentreTrade Centre 1. Rivoli Group - Luxury Lifestyle Retail, Head Office is rated 3.7 out of 5 in the category watch store in United Arab Emirates.

Address

Sheikh Zayed Rd, Trade CentreTrade Centre 1

Phone

+971 43765000

Service options

DeliveryIn-store pick-up

Accessibility

Wheelchair-accessible car park

Open hours

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Nazmi Ismail

Bought my seamaster from Saba at Omega boutique in Al Ghurair Centre. She was very professional and helpful! keep up the good work! will definitely go back to her again when its time for my next watch.

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Richard Taylor

Following an initial issue with watch service I am pleased to say that my case was handled very well by an individual from the Rivoli customer care team and that this personal service helped resolve the situation to my satisfaction. Thank you Hari

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Joan Semper

they have a weak customer service support,they like to make everything delayed - from response to delivery of items -- so slow

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Viella Umali

I bought two watches from Rivoli Mall of the Emirates branch 2 months ago, as a gift to my father, But unfortunately, before i send it to him, Its not working anymore. Even though I didn't move it from it's box, i just found out that it's not working anymore(BOUGHT BRANDNEW BUT DEFECTIVE ALREADY). And today, the watch i bought for myself same time that i bought the other watch, is not working either. I cannot believe that i bought brand new watches and will face this trouble within 2 months of purchase. I was having high expectation from this shop but unfortunately disappointed me only.

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Syed Taher

I was planning to buy a Rado watch to gift it to my wife and was very confused on which one to get as I was planning to surprise her on her birthday. I was in mall of emirates shopping around and saw your branch there. When I walked in I was assisted by a girl Heetali. She was very professional and helped me in making the decision to purchase the right choice for my wife. Thank you Heetali for having so much of patience to help me decide. My wife loved the gift. Great to see such customer service now a days where people are pushing you to just buy the product. I would recommend my friends to purchase from her.

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Omar

I purchased a watch from their online shop and it took 11 days to deliver the watch. Bad customer service.

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Aleksandr

An unfortunate service, the worst shopping experience ever... I did request 2 pair of watches in Abu Dhabi mall, staff member promise me to deliver my order for 3 days and give me a call for conformation... no one call me back, I called them asked again... again I was told that They will call me...and Nothing!!! I think Rivoli doesn't care about their profit at all... eventually they didn't deliver one of the watches, by saying:\ it's in Dubai so it will take time \ seriously??? I've been waiting for 6 days!!! I could order it online! But i was promised they will bring it for me... will never going to back there and will advise to my friends never get deal with this company...

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Mohammad Khursheed Alam

How do I apply for the role of a sales associate at your prestigious concern as I'm imbibed with excellent communication skills and having the ability to handle sales at your concern please give me a chance to prove myself. Jazakallah please reply and I'm ready to face an interview

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