Dubai, United Arab Emirates
9th Street, Umm Ramool
N/A
+971 47018600
This is the only time in my life I face an issue with amazon delivery The reason is: my order was shipped by PPLUS I received a message from them that there was an attempt to deliver my order.. but of course, no one contacted me.. From the other reviews here, it seems that it is their attitude.. Amazon should stop shipping with them!
like
Worst service ever, they made me pay 480 dhs for shipping and I received the box with a huge hole in it and some items were missing from the box. When I complained they refused to compensate and said it was my fault the box is damaged even though their employees were obviously throwing the box around very carelessly and cause this huge tear in it. Not recommended at all their service is below unacceptable and their customer service Is the worst ever trying to blame the customer for their obvious subpar service and handling of packages
I missed the call from their delivery driver for less than 3 minutes, and the driver left and is not answering my return call. very very bad customer service experience. And the customer guy in their office said that, the driver will NOT wait if you missed their call even if its less than 3 minutes.
I had a delivery from Amazon with the tracking number PPLUS00426758 and the item is with the courier of PPLUS since last 2 days.I am not unable to understand what is taking them so much to deliver. When we call the customer care they have most careless attitude and just doesn't understand or even try to provide clear picture. They're saying that they couldn't deliver the package because I was not in my residence while I was waiting here whole day for the delivery. Ofcourse the seller is going to get 1 rating as well. Extremely disappointed. In fact I had plans to give them bulk order from my office but now NO. If you are planning to use their service then GOD help you.
Unprofessional staff, very rude and impolite delivery driver. I ordered from amazon and unfortunately my order was shipped through them. Payment method was cash on delivery where the driver refused to pick up the payment envelop from finance office (10 meters away from reception desk) and took again the package and left. That all happened in less than 3 minutes, the company tried calling him several times but did not pickup. Second day they called me 7:30 in the morning to inform me that they will deliver again. Of course same driver showed up but this time with more aggressive and challenging attitude and same thing happened. Telling the receptionist let amazon deliver your package and leaving. Now we are waiting for their third visit and expecting the same to happen, but actually we don't mind and it's becoming entertaining.
I placed an order on amazon and unfortunately my shipment was shipped through them. The next day I received an SMS from Amazon that the shipment has been dispatched. Since, then until this time when I write this review, my shipment is neither delivered nor I have been contacted by them. However, I called them yesterday 3 times to follow up for the shipment but everytime I was told that they will pass the information to the operations team, still no updates. In all, a very unprofessional, pathetic, not at all customer friendly, not puntual service. -10 star for this.
They seem to be totally out of control during this pandemic where they are upsetting lot of customers. Major reason is they are not being honest about their delivery times. When you email them, they say 7-10 days after receiving but they are taking weeks to just link the package to your account. They should stop operations untill they can fix this issue and are able to add more carriers. They have been great in the past but now are loosing that reputation very quickly.
What unprofessional service. I ordered Amzon prime order which deliver very next day but since this people have taken my order took 5 days yet didn't receive my order, they changed the date of delivery, no1 answer the call. I would request amazon to check their shipping partner's quality of service.
Deli
The best companies in the category 'Deli'