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Phoenix Tour

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Dubai, United Arab Emirates

Tour agency

Phoenix Tour Reviews | Rating 1.7 out of 5 stars (8 reviews)

Phoenix Tour is located in Dubai, United Arab Emirates on Office no 405, Business Point Building, Port Saeed, Deira. Phoenix Tour is rated 1.7 out of 5 in the category tour agency in United Arab Emirates.

Address

Office no 405, Business Point Building, Port Saeed, Deira

Phone

+971 42942225

Open hours

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E

Eboni Nichole Booker

Service: Desert excursion all included (quad bike, camel ride, dinner, show) If I could give 0 stars I would!!! AVOID at all costs. Where do I start? The driver was late picking us up, don't believe what is included. It's the minimum. The camel ride is a 1 minute walk around in a circle and they always try to sell you extras without you knowing it and then they come to collect the money while you are eating and watching the show. The show lasted 1 hour maximum and then they rush you to eat and literally kick you out. We waited one hour for our van to come get us from the desert even though we were all kicked out at the same time. Everyone waited and it was very unprofessional. The food was served in all plastic trays, needless to say it was very BASIC. You get what you pay for! Yes this one is cheap but also the tour itself is CHEAP! I would only recommend if you are on a very tight budget. If not pay more in order to get a REAL DESERT EXPERIENCE.

R

Riyazuddin Shaik

Worst ever experience in dubai. If there is anything that you need to avoid in dubai is phoenix tours LLC. Avoid these frauds

Y

Yangsky!!! Villa 31

The worst service we had. We booked for a VIP package and was serviced as one of the unimportant being in the planet. Package offered and agreed was different from the actual. No assistance from any of the representative. It is a VIP package with a DIY service!!!! Food? I'm sorry but the worst! Food shortage is real! Other services prices varies. The promised for a quad bike with the prices of Single (AED 90) and Double (AED 120). Actual Price is Single (AED 100) Double (AED 250). The camp? Oh my... Unlimited drinks? Don't ask me... We are group of 9 with the VIP package of AED 115. And was ask to pay AED 1,500????? No Way! A total Scam???????? After payment, they are not issuing receipts! Please spare your time, effort and money of this worthless services!!! You will not enjoy, I assure you that! Instead, you will have a stressful time with them! Our group is filing a formal complaint at DTCM now so no one will ever experience what we had. You are ruining the Tourism Industry of Dubai!

D

Duje šerić

Dont go on this tour. Dune drive will be 10 min Baggy drive is only in some small circle. Camel ride is not free how they said. Program and food is horrible. Driver is unhelpfull. Conclusion: take some other agency

M

moidheensha pm

Very bad. When you book they will promise 30 minuets drive but They will provide you 5 minuets desert drive and dump you in a very bad camp. Such a The worst experience we faced. They says camel ride is free, but you have to wait 1 hour in queue to get camel ride. They are giving the worst quality food.

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Neeta Nankani

Very bad service.waiting for the driver on the way back for more than an hour and his phone was even off .not recommended .seems to be taking people for granted

C

Chen Ming Hong

The service is really bad

J

JKG JKG

Never recommended

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