Dubai, United Arab Emirates
Opal Tower, Business Bay
N/A
+971 42795400
I am writing to complaint about the inadequate and unsatisfactory call I received from third party company which deals with Noor Capital on 17-18 Feb. Not being the first time I do business in these sphere, I am surprised of the terrible way of treating a \valued\ client. I was received call by a rather unprofessional employee. They kept on interrupting me, they were rude, and they offered me to invest cryptocurreny. In the end, I said \I'm not interested in cryptocurrencies\ but, still receiving calls from unprofessional salesbroker from different numbers even (personal number) and he begs me to deposit money in their platform only for 2 weeks. For this reason that, I'm pretty sure it is safe to say I will never be investing with your company. I highly suggest you teach your sales representatives (cold callers) how to deal with people. I wonder why they're begging to deposit for 2 weeks to do business with you people. I hope someone, somewhere reads this and makes sure a proper resolution is provided and necessary precautions are taken.
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My RM made me invest in BTC in Oct. 2020 saying US elections will affect the price, I was unsure what will happen but that was the best decision of my life. bought at 11k and sold at 40k. I saved myself 5 years of home loans back in India. Thank you Noor Capital for outstanding service..
I withdrew my money just 10 days after depositing it with them because I discovered that when buying a stock you do not actually own it so I didn't want to use they're service anymore. To my shock it turns out that they charge transaction 3.8 not 3.6735. So just by depositing Dhs 60,000, without doing anything, and redepositing that same amount after 10 days back to your account, they will deduct Dhs 2,100 in transaction fee and return to your bank Dhs 57,900. The government should not allow this. Another thing is, AND THIS IS VERY IMPORTANT, is that stocks on their platform is very limited. I counted around 60. If you plan to buy a stock that's trending then 99% you will not find it on their platform. To be fair, on the plus side, they're very responsive and there's always someone that can talk to you immediately for any inquiry you have. If you do not mind the high transaction fee and and you actually don't mind not owning the physical stock and trade in margins, then go ahead. Try your luck. *Note: This review is not based on their service as I did not try them but rather on the insanely high transaction fee that they're charging.
Best platform to get access to international market. The managers are very responsible and experienced..
Do not put you fund in Noor capital for trading . I have lost my 35000 which was loan amount during this situation. Initially i was in profit but later they told me to put more money .However I have told them several time that i don't have any knowledge about trading . Every time RM giving me wrong call to take buy/sell 2 slot ,1 slot and after that my account will be in loss and to save that money i am depositing more money. I have lost everything , So i will suggest to all people do not invest in Noor Capital. Suggestion: This is speculation at best, not investing. Keep your hard earned money safe and actually invest it elsewhere.
Very rude customer service, dont care whatsoever about you’re issues. Pls get in only if you know how to trade. YOU ARE GOING TO BE ON YOUR OWN.
Unethical and poor manners. They make money on Investor's losses. The sales and marketing are telling bad things on other companies to attract and push people to put money. The management of sales and marketing are bunch of greedy and fake people.
It looks good outside but I'm not sure about inside
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