Dubai, United Arab Emirates
Al Maktoum Rd, Deira
N/A
+97142950244
Claim process not clear and convoluted The have an app but not claim not automated On app they say contavt info@nas U contact info they say contact Claims@nas U contact claims, they say to better serve u need 1- If you are a member: #MEMBER \u003cSpace\u003eNAS card number or Emirates National ID 2- If you are a provider and your query is regarding OP claim: #PROVIDEROP \u003cSpace\u003eNAS card number or Emirates National ID 3- If you are a provider and your query is regarding IP claim: #PROVIDERIP \u003cSpace\u003eNAS card number or Emirates National ID 4- If you are a payer: #PAYER\u003cspace\u003eNAS card number or Emirates National ID
like
I had a great experience with NAS. They have been my TPA for more than 5 years now. It is so easy to reimburse your claims with them. Every time i have a problem or a concern, i would call their customer service team for help and they have been responsive and they care about your inquiry. Thank you NAS team!
They cheated me regarding maternity services. I was utilizing AUH Insurance but I was taking treatment in Sharjah. Before consulting the doctor I check with the coverage of insurance and they admit that INPATIENT is seperate coverage amounting to 15K. upon the confirmation I was consulting and then once I admitted my wife for INPATIENT they charged with OUTPATIENT charges as well and they covered only 5k which they totally cheated and fooled me. And then, when I was checking with customer service through contact and explain in detail who gave me the wrong information about the coverage and then they still not help me out while I was struggling with the bills from the hospital. AS OF NOW THERE IS NO RESOLUTION FROM NAS ABOUT MY COMPLAINT. They fooled me on this which I never expected from NAS. Do anyone can help me out on this issue.
They always refuse to approve required tests and scans by valid doctors while I didn't reach the insurance limit. I rarely go to doctors. Very poor and tight plans are put for insurers. While we do copayment 20% Worst insurance company ever.
Very pathetic service provider and most of my colleagues got suffered with the approval delays. Need to chase them for medicine approval several times
One of the most leading insurance company in United Arab Emirates. Their Head office situated in Abu Dhabi.
Good
اتصل لي اسبوع ليش محد يجاوب ؟؟
Deli
The best companies in the category 'Deli'