Search Icon

MUNCH:ON

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Dubai, United Arab Emirates

uae.munchon.com
Catering food and drink supplier· Caterer· Delivery service· Food products supplier· Food and beverage consultant· Meal delivery

MUNCH:ON Reviews | Rating 2.2 out of 5 stars (8 reviews)

MUNCH:ON is located in Dubai, United Arab Emirates on PREMISES NO 205 - 207 FLOOR 02 LOFT OFFICE BUILDING 02, Dubai Media City. MUNCH:ON is rated 2.2 out of 5 in the category catering food and drink supplier in United Arab Emirates.

Address

PREMISES NO 205 - 207 FLOOR 02 LOFT OFFICE BUILDING 02, Dubai Media City

Open hours

...
Write review Claim Profile
K

Katerina Wolters

Decided to give munch on a try. Solid concept, terrible execution. 3 orders made, 2 home and 1 to office. Two of those got lost (1 home 1 to office) in a span of 2 days. After chasing them Replacement took additional hour so lunch at 3 and dinner at 9. Experts on how to make convenience inconvenient. I will stick to Zomato and Deliveroo, in 3 years with both this has happened maybe twice. Munch on margin of error 2/3

D

Dhanushma Kunder

My experience echos their words drafted in the review. I ordered a creamy pasta from LUCA restaurant . I love this place never had any issue with the order in the past until I used The MUNCH ON APP. The order was delivered super late post several chasing calls and finally had the portion of the garlic bread missing that I paid additional for. The MUNCH ON call center agent has long speeches of empathy however miss out on understanding the customers tonality and the urgency of the situation to come with the resolution. I am highly disappointed by the services and I have asked my account to be deactivated ASAP

O

Omar Aboushaar

Decided to give this app a go. The idea is great, but poorly executed. In a span of less than 2 weeks, I've faced 4 or 5 delays in delivery. After getting texts and emails that my food is delivered, when it's actually not. I have to raise a complaint, and wait 30 or 40 minutes until it actually arrives. Won't be renewing my subscription again.

A

Annie

I used to love it, but I've now unsubscribed. They may have had good restaurants, but these are now totally eclipsed by unreliable ones. I've had several bad experiences of my food arriving so late that it's more trouble that it's worth. Never mind the one time it came upturned. Any saving you get is not worth the hassle of following up on your food. They will give you credit for it but again, it's simply not worth it. Customer service isn't the best either. I got an offer for a partial refund of AED15 to make myself feel better. Today is just the last straw. There are other apps you can use which have better service. Btw, I'm still waiting for my food to arrive...

R

Ruan Jing

i have been using the app for 4 months. The delivery was hardly ever on time, the customer support is virtually non-existent. Today, the food is more than an hour late, the customer support said he would get back to me after i had reported the issue, and then never bothered to return any more of my messages. Very disappointed with the service.

S

Sudhir Narisetty

Can you stop SPAMMING on SMS; everyday!!! There is no option to optout as well. STOP SPAMMING! What's wrong with you people?

M

Mazin Mohammed

If there is less than one I will put on communication they not pick-up calls not responding to chat too meals keeps delay without commination today I will disactivate the my app

A

Andrew Douglass

Polite team members & overall good service. I would recommend less frequent text messages and keeping notifications through the app only.

Top 10 companies in Catering food and drink supplier category in United Arab Emirates

Close