Dubai, United Arab Emirates
Financial Center Rd, Downtown Dubai
N/A
+971 529251502
DeliveryIn-store pick-upIn-store shopping
Very Unique Gift & Great Customer service.. I order through Instagram.. 1st I send one photo, they started there work.. but again I asked them to change another photo.. they accepted my request and finalized the work.. they really showed lots of patience to me.. and I really loved their work too.. the wooden keychain looks great..
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Dubai innovative customization shop... Anything you need customized they will do on the spot or next day maximum with excellent quality and precision
Fine happy
The costumer service is 0. First I gave them the photo to engrave it on the crystal, he told me it was too difficult for him to remove the background of the building that I wanted to engrave ,because it had a lot of details he made waist my time in searching of the other photo, after I gave other photo with no details at all with just a blue sky behind, he asked to add more 25 aed to remove back ground. What the hell! Seriously, my colleague had it worked without the computer in her phone, how difficult is it for a person who works in your store to work with photoshop, he asked for money thinking that I would refuse it. I will never ever so anything with guys unless you change your stuff with skillfull ones. I'm still standing here right now, waiting for him after I asked him to remove the background, guess what he is still dieing on it, but no result, 30 minute of waiting !!!!!!
Brought pens with names engraved. Loved it.
The displayed photos and the finished product they give you are very different. They made a complete joke of our wedding picture. You can barley make out who we are on the finished priduct. Skip this one, save yourself a disappointment.
Just called in to find out how much a watch engraving was and was immediately asked what brand the watch was. When I said it was MK they said minimum 200 AED?! I asked why the brand mattered and he said then he knows how much space there is on the back!. I then asked him if, given the fact he's charging me such a high amount, is there any guarantee that my watch will come back to me undamaged after they handle it, their answer: no guarantee. If you're going to charge prices based on the brand of the watch, despite the same quality of engraving and no extra work, at least offer a guarantee. Very disappointed.
Not happy about service. Need to make one carving 3x2.5cm directly on bamboo. I bring logo in curves also dont need deep curving. First price was 250aed because round carving. After I said dont need round carving they said 150aed. I said I acepting 80aed. Not wort to pay more. I just need sample. I hope other customers will be more happy. Good luck.
Deli
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