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Hyatt Regency Creek Heights Residences

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Dubai, United Arab Emirates

hyattregencyresidence.com
Furnished apartment building· Holiday apartment· Serviced accommodation

Hyatt Regency Creek Heights Residences Reviews | Rating 2.6 out of 5 stars (8 reviews)

Hyatt Regency Creek Heights Residences is located in Dubai, United Arab Emirates on Hyatt Regency, Dubai Creek Heights. Hyatt Regency Creek Heights Residences is rated 2.6 out of 5 in the category furnished apartment building in United Arab Emirates.

Address

Hyatt Regency, Dubai Creek Heights

Phone

+971 45531250

Open hours

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A

A H

This stay was bad from arrival. Waited 20 minutes for the lift. Got to the room and the power tripped for the kitchen. Spoke to someone at 6.30pm and did not hear back until 10.30pm. Reception/services rarely answer the phone-I think I spent more time making trips to reception and rectifying maintenance problems in the room than actually enjoying my stay. Reception staff disputed between them (in front of me) who will deal with my complaints. I should have paid for 3 people stay, rather than 2 because I had maintenance in the room so often. Their only compensation was giving 50% discount on 1/3 nights of stay. The only blessing was Mahran- maintenance who is so polite and really tried helping. Definitely do not recommend.

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Nasim Nofal

This hotel has nothing to do with 5 stars or Hyatt regency chain! We have been to Dubai several times before, and never faced the same experience. We arrived late at night after a long flight, and they gave us a very bad room, dirty and the furniture is consumed. Regarding the hotel team, it seems that either they are trained on how to lie to customers or how not to respect your customer You can easily find a better option even 4 stars hotels in Dubai are better than this. Besides that the beds are extremely uncomfortable.

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Antoine Gordon

Rude Manager, poor service at front desk. Lifts are filthy. Having stayed in 100s of hotels around the world and so many in dubai never seen such filthy lifts and they are all like this. Very poor from Hyatt for such a simple thing

H

Hamdan Alyammahi

Very bad attitude of the call center when I called for reservation, I stayed on hold for 10 minutes and the lady was very rude! I wonder how the visit experience will be

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Stella Zahidi

Wunderfull designed and the room too!! One of the best breakfasts that I had in a hotel

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M H

So many issues with the power in the room reception are very rude and unhelpful. Spent more time with the maintenance than my family. Never coming back here again

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Bataradé

Grosse déception, nous avions réservé une chambre pour apprendre sur place qu’elle fut annulée. Aucune aide, service mauvais

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Nikita Ratkevich

Приехали посмотреть номера перед бронированием чтобы убедиться что там нет аллергенов и остановиться на несколько недель. Нам отказали сославшись на ковид

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