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HSBC Deira Branch

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Dubai, United Arab Emirates

hsbc.ae
Bank· ATM· Financial institution· Investment bank

HSBC Deira Branch Reviews | Rating 2.6 out of 5 stars (8 reviews)

HSBC Deira Branch is located in Dubai, United Arab Emirates on Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat, Deira. HSBC Deira Branch is rated 2.6 out of 5 in the category bank in United Arab Emirates.

Address

Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat, Deira

Phone

+971 600554722

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift

Open hours

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Sabina Crasto

Very unprofessional staff. Customer care agent busy on their personal phone for messages and phone calls without even excusing themselves.

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Yaz

It could be administrative and managerial issue in customer service but the brand is strong and spread across the globe... I think HSBC need to focus more on customer excellence.

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Salini Haridas

I went there with a request from an other bank. They were very helpful. The staffs were very co-operative. Came forward asking if needed any help. From Security to the customer care executive, the tellers, everybody was so friendly. In fact they even said they can talk to the other bank as the procedure mentioned by the other bank was wrong. Ultimately we came out with the right information from HSBC. Did not even feel that we were in the midst of a Pandemic. There were smiles around conveyed thru eyes. Bravo Guys. Excellent Service.

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Ramy Benjamin

The worst ever customer service, I have been chasing them for one week now. The ATM retained the deposit amount and the card and NO RESPONE FROM THE BANK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every time I call the phone banking I get one answer \the concerned department is investigating and they will get back to you\ INVESTIGATING WHAT!!!!!!!!!!!!!!!

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SULTAN ALKAABI

Don't come this branch you need to wait to much until your number come you will see staff but you don't no why your number not come.

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Shane Goodwin

Rude, useless and lazy. Only go to this branch if you feel like wasting your time.

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Yasmine S

Totally useless and incompetent. I updated my travel plans via HSBC internet banking about a week before travel; HSBC customer service replied and confirmed the details have been updated and entered into the system. Upon arriving to my travel destination, I tried to make an ATM cash withdrawal and both times my transaction was not approved...then an HSBC customer service rep called my Dubai phone number. I didn’t answer to avoid being charged high roaming fees just to explain to an incompetent employee that their negligence is making my life difficult. I tried to send a message via internet banking but...lo and behold, their messaging service is temporarily down.

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murtuza hussain

Quite literally one of the worst banks to deal with. If you like getting the run around and not getting proper response then this is your bank to go. The entire call center team is literally a joke who cant solve any query of yours and will always request 2 - 3 days more just to get things in order.(Imagine waiting to use a credit card for 4 weeks after receiving it. The only consolation has been Angela from the branch who was helpful after false assurances from the sales rep. Would never recommend this pathetic institution which calls itself a bank to anybody.

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