Dubai, United Arab Emirates
41 4 B St, Al Quoz
N/A
+971 43037070
Usually ok but if you go without an appointment they don't give you the time of day so always take an appointment before you go. Your car will be here for at least 1 day so not the best turnaround time
like
Never thought that I will like Ford cars !!! Maybe only the raptor .... I believe... The agent and the service center plays 40% role in customers loyalty to the brand Well done al tayer motors
Very professional maintenance services and so fast.
Very bad service didn’t even clean my car properly can’t post a video otherwise the bed cover was not even cleaned i have some screen shots from the video I took follow my Instagram (dxb_7329)to see the video on my highlights. Was not expecting this from such a big company. No actions were taken neither the sales advisor didn’t apologize
good and quick service
Bought a preowned car from Al Tayer below 10,000 KM and paid more than the market price thinking that their warranty will protect me, Unfortunately that over trust cost me 55000 Dhe in just 1 week when i discovered a major problem in the Gearbox and how funny that totally unacknowledged and unprofessional technicians trying to convince me that it is normal, the car is very hard shifting , delay in gear skipping gears rattling and all the bad things you could expect from a bad gear box and at the end they said we cant do anything just drive it for some time then it will be better , The car stayed with me for exactly 2 months and almost 40 days from it is in Al Tayer workshop with no improvement i spent more than 1000 dhe just for taxi going and coming to the workshop , i sold the car and lost approximate of 55000 ( fifty five thousands ) dhe even i didn't drive it for more than 600 KM ( that the distance from my home to Al Tayer workshop ) hopefully some one from Al Tayer quality will contact me and i am ready to tell the full story with names and my terrible experience on my first and last purchase from them .
Ford service was great and fantastic
I am writing this review while I am waiting here at the Ford Service Center. I brought my AC Cobra in for a service 10 days ago as the car wasn’t running smoothly, but it was driving. The car has been in the Service Center for all these days. Yesterday they admitted they are not familiar with V8 carborated engines so they asked me to come pick up the car this morning. I arrived here at 7:30am - nearly 2 and a half hours ago. It turns out the car is not running at all now and I have to get it on a flatbed truck to one of the smaller garages here in Al Quoz. They have just handed me a bill of AED 1,050, for just cleaning out the petrol tank. They say this was with discount..... I took the car to the other place. They found the problem within 5 minutes and fixed everything within a few hours. I am furious and so disappointed. What a terrible experience this has been.
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