Dubai, United Arab Emirates
21st St, Al Mina
N/A
+9718003373
head office
like
Good Response
While the call center was courteous the agent responsible for Bur Dubai Area was not at all keen Or paying attention to my query
DIRE seems to be the worst real estate in Dubai. They are unprofessional and irresponsible. Staff have no coordination among themselves. At the time of security deposit refund, they make the tenant's life miserable. They never give it back on time, ask for too many documents. They never answer to calls or emails. They put the blame on other departments and ask the tenants to get clearance certificate from their own offices. Dewa clearance, original security deposit receipt & chiller fee clearance receipt are not enough for them. They are asking for something else, which even their site office manager is not aware of. It is better to forget the security refund rather than running after it.
I lived in Binjuma for 2 years. Building facilities are good but they are charging high chiller fees. They deduct 1000 AED for painting which is too high when the time of vacating and still chasing for security deposit now its being 3monts. So be consider these thing if are going with DIRE
Zain
Superb customer service
Dire is one of the worst real estate in this country. Rude with tenant while asking for security deposit as we are asking their money. In al nahda 1 Latifa tower branch staff Mr. Nabil don’t know how to answer the tenant ,like sarcastic way he is answering, not even considering the tenant maintenance complaints while staying there, but creating the way to cut the money from security deposit. How shamelessly eating people hard earn money. SCAMMERS.
Deli
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