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DEWA Head Office Customer Happiness Center Zaabeel East

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Dubai, United Arab Emirates

dewa.gov.ae
Government office

DEWA Head Office Customer Happiness Center Zaabeel East Reviews | Rating 4.3 out of 5 stars (8 reviews)

DEWA Head Office Customer Happiness Center Zaabeel East is located in Dubai, United Arab Emirates on Sheikh Rashid Rd, Umm Hurair 2. DEWA Head Office Customer Happiness Center Zaabeel East is rated 4.3 out of 5 in the category government office in United Arab Emirates.

Address

Sheikh Rashid Rd, Umm Hurair 2

Phone

+971 46019999

Accessibility

Wheelchair-accessible entrance

Open hours

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N

NSA

Decent customer service. Handicapped access available. Coffee shop and bathroom on site too. Would recommend the banana cake when at the cafe. Visitor parking available but gets full quickly. If you have time play with the robot on site

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Hemanti Devrukhkar

Dewa - Dewa Electricity & Water Authority, is a sustainable Innovative World Class Utility and raises awareness in the importance of rationalizing water consumption, protecting the environment. I have experienced Smart government office which is located near Wafi Mall Dubai. Saluted once again to the leader of this nation His Highness Sheikh Rashid Al Maktoum for his vision to create Smart Government.

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nairA Galang

I just got my final bill last july 28, and until now I didnt receive it now is September 1 almost a month, 2 refund request I did. No response at all. Even customer care service! How many times do we need to call? 20x? The one sr account officer told me to go at Room 3 main office, but no one is there to assist! What is this??? Seriously? Im still waiting for response with my deposit still NO RESPONSE

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Ali AlAbdulla

DEWA are not responsive. I have simple matter related to system migration of 2 accounts which was dewa fault and it's been more than 2 weeks of comunications and very weak reply back and promises not filled. Dubai government calls for customer happiness and an index has been created, but unfortunately DEWA do not follow the governmental rules and procedures driven by the Executive Council.

B

Ben Locke

Office is very close to Wafi mall, its a busy place but the wait isn't long and there is a small coffee shop in the corner if you need to grab a bite or a coffee. Very helpful people as soon as you enter.

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Nithin Castelino

Needs improvement in customer service. No one picks the calls at customer care.

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saif hejazi

I request reconnect of service in office. And to reconnect they kept promising in 10 minutes and they spent more than 4 hours 30 minutes and they still promising . Very bad service.

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Mohammad Omar

Unfortunately, I am having a very bad experience and it's been more than 3 months, I did not receive refund for my final bill.

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