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Cartier Dubai Mall

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Dubai, United Arab Emirates

stores.cartier.com
Jewelry store· Diamond dealer· Gift shop· Fashion accessories store· Perfume store

Cartier Dubai Mall Reviews | Rating 4.1 out of 5 stars (8 reviews)

Cartier Dubai Mall is located in Dubai, United Arab Emirates on Financial Center Rd, Downtown Dubai. Cartier Dubai Mall is rated 4.1 out of 5 in the category jewelry store in United Arab Emirates.

Address

Financial Center Rd, Downtown Dubai

Phone

+971 44340434

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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G

Glen Johnston

We went in to buy two watches to mark the sale of a property back home. With the help of Nick, he ordered in my timepiece and messaged when it arrived. Wife brought her favorite watch. Simple process ending in a private tour of the Cartier Collection maintained upstairs. Still another couple of timepieces on my list to return again

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Chris Romieh

Awesome store with ultra luxurious decorations. Very knowledgeable salespeople with passion for the products. Trully a unique experience

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Sophie Bakker

Experience wasn't really good, my expectations were high cos its Cartier. Service was poor, should we call it shortage of staffs? It was my first time, i was in the boutique for more than 30min, no one came to assist me, i had to leave. The long minutes i endured to stay was because of a security there, an african guy wearing glasses, he was nice, i see the way he tried to calm other customers waiting and losing patience... The boutique is too big for the number of staffs i could see, Cartier needs to do something about that.

B

Ba Al

As a 3rd generation customer for this brand, this branch has shown no hospitality in regards to staff as there is a seating area inside the store in regards to waiting to be attended to, I was told (not asked) to stand outside and wait my turn, I called cartier Dubai in regards to this incident to get a call back the next day by an associate who obviously does not meet managerial standards who used covid as an excuse to wait for me outside, the occupancy was no more than 20 people and the allowed customer capacity is 40. Please do something about the staff and the way this store is being managed

M

mani jaswal

Biggest and best shopping mall in UAE

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Samer S. Hamadeh

2 stars because I love the brand & I’ve been a customer for over a decade. 1 star for this this branch. I show up at 10:01 AM on a Friday with no one in the store & ask to buy something, have the sales lady wrap it while I go and grab something from next door and come back in 20 minutes. Sounds simple but apparently not. The answer was a very nasty “no, you have to wait here,” which boggles my mind. Literally have no reason to come back to this branch again after all these years.

Y

Yassine Bjanid

Surprisingly weak customer service. Went to the largest Cartier store in Dubaï Mall on Jan 1st at 10pm. When we entered the shop, we had to seek the attention of salespeople who were more busy chatting than checking in on clients coming in. Also, the security guard was very close to us and made us feel uncomfortable. Last but not least, when we were making the purchase an another salesperson was shouting on the phone close to us, while 2 others were looking at him. While the salesperson in charge of us was competent and friendly, she felt embarrassed by this poor experience which was obvious. Clearly not the standard you expect when you buy jewelry at this price.

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Lee Curisa

Very poor service in this branch, I prefer the moe location. Staff are nowhere to be found and they look at you from head to toe when finally they show up to attend to you. Was planning on buying a ring from the clash collection but decided to pass on it. Won’t be visitng again

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