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American Hospital

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Dubai, United Arab Emirates

ahdubai.com
Plastic surgery clinic· Children's hospital· Dermatologist· Doctor· Medical Center· Physical therapist· Urologist

American Hospital Reviews | Rating 3 out of 5 stars (8 reviews)

American Hospital is located in Dubai, United Arab Emirates on Business Central Towers, Dubai Media City. American Hospital is rated 3 out of 5 in the category plastic surgery clinic in United Arab Emirates.

Address

Business Central Towers, Dubai Media City

Phone

+97180024392

Open hours

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A

Artion Marra

Fabulous facility and friendly staff.

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Rabii Desouki

The worst place to do a PCR test at... its a mess and they have no respect to patients time

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Ioana B

Went twice in this clinic, twice disappointed. 1st time I called to ask about PCR tests, they said I can come without appointment but there will be the risk to wait. I asked when they close the clinic they say 8pm. I arrive at 7.25 pm they said clinic is closing and the nurses left already.. So why on the phone did they mislead me saying they close at 8 when it's actually 7.30? Went there for nothing. Waste of time and taxi money. Second time a week later, I called, they say I can walk in for PCR. Arrived there the next day at 4pm, they said they cannot do my PCR because already too many people were waiting. Once again waste of time and waste of taxi money. Poor information, poor administration, never going back there.

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Raj Kishore

Not sure, where to start. We were in the clinic for COVID PCR test. For a COVID screening place, this place is unbelievably unsafe. 1. It took over 3.5 hrs to get it done, from going in to coming out. 2. There's no screen between the patients and the staff - reception or cashier. 3. People were crowded near the cashier as she was the bottleneck in letting people in. 4. Cashier was wearing mask on her neck, not covering mouth or nose. 5. Cashier was not using contactless card payment, and was touching everyone's payment card and doing the payment. 6. The order of people going in and registering, and the order of people who's being called for the test was not same. Some people were prioritized over others, or so we felt. So if you're still planning to do a test, try your luck somewhere else. I'm not sure if other places are better, but I would assume, any place to be better than this mess.

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Onur Kirazci

You cannot get your regular treatment or bookings done because of PCR testing Mess at the reception. They will never call you to book appointments or remind you of those as they are so busy with PCR testing, it seems. Very poor service, extremely slow response and no ownership! On top there is no SMS confirmations and poor staff apparently suffering from outdated processes and Cumbersome and Old IT systems.

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Heba Hashem

This clinic is terrible, we waited more than Four hours for a one minute covid test. Even though the place was almost empty!! And the way they handled things was very unprofessional. They kept saying it will take two to three hours no matter how much time passed. Mental torture and stress. I'm never coming back here again.

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Valle Rau

horrible service and super super low. don’t go here for a pcr test! there were just a few people before me in line and i waited for more then 3 hours. i cannot understand how inefficient it’s possible to work like here, unbelievable! the test was just about 1 minute... and they needed 3h for 5 people?! super bad hospital!

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Maryem Sassi

I had a very disappointing experience - I was harassed by a doctor and he almost bit me in the examination room because I was asking him - a lot of questions - that he was thinking and told « Are you going to teach me my job ?! » He was impatient to answer my questions and talking with Ego .. I never experienced this in Dubai during 11 years been living here that I was chocked and thinking to raise my complaint to the police - more details can be given upon request. Thank you.

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